Store terms

Terms & Conditions

These terms govern your use of the Velora Diamonds website and purchases made through our online store.

Online store

By using this website or placing an order, you agree to provide accurate information and use the store only for lawful purposes. We may refuse or cancel orders where information is incomplete, pricing is incorrect or misuse is suspected.

Products and imagery

We take care to present product details and imagery accurately. Colour and scale can vary between screens, and natural diamonds may have individual characteristics.

Pricing and availability

Prices are shown in the displayed currency and may change without notice. Products and promotions are subject to availability. Where a listing price is $0, eligibility and any promotional conditions shown at checkout still apply.

Orders, delivery and returns

Orders are subject to acceptance. Delivery estimates are not guarantees. Please review our Delivery and Returns pages for further information.

Liability and applicable law

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. To the extent permitted by law, our liability is limited to the remedies available under applicable consumer law.

Changes

We may update these terms from time to time. The version published on this page applies from its publication date.