Your information
Privacy Policy
This policy explains how Velora Diamonds collects, uses and protects information when you visit our store or place an order.
Information we collect
We may collect contact, delivery, order, payment-related and device information needed to operate the store, fulfil orders, prevent fraud and provide customer support. Payment details are processed by secure payment providers and are not stored by us in full.
How information is used
Information may be used to process transactions, communicate with you, improve the website, comply with legal obligations and—where permitted—share relevant store updates.
Service providers
We may share information with Shopify and trusted providers that support payments, hosting, analytics, communications and delivery. They may process information only as needed to provide those services or meet legal obligations.
Your choices
You may request access to, correction of or deletion of personal information where applicable. Contact tina_williams@live.com for privacy enquiries.
Updates
We may update this policy to reflect operational, legal or regulatory changes. The latest version will remain available on this page.