Customer care
How can we help?
Find quick guidance on sizing, orders, delivery and caring for your Velora ring.
Choosing your size
Our product descriptions include a US ring-size chart from size 2 to 14 with internal diameter and circumference measurements. Measure an existing ring or consult a professional jeweller for the most accurate fit.
Order support
For changes or questions about an order, email tina_williams@live.com with your order number as soon as possible.
Jewellery care
Remove your ring before household cleaning, swimming, exercise or using lotions and chemicals. Store it separately in a soft pouch and have the setting checked periodically by a qualified jeweller.